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BScaler, Inc.
1520 McCandless Drive
Milpitas, CA 95035 -- 1-408-935-3000

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ERM One Solution

ERM Front & Back Office

SaaS

FAQ

ERM Brochure

SFA

Sales Forecast

Executive Dashboard

Fixed Assets

Unified Database

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Why BScaler?

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The ERM All In One Solution

 

BScaler's Next Generation Web-based ERP is a Total Business Management Solution that includes Customer Relationship Management -CRM, Sales Force Automation - SFA, Customer Order Lifecycle Management, Inventory Management - MRP and Financial Management. The Next Generation Web-based ERP delivers lowest TCO and highest ROI for SMBs, VARs, Resellers, Importers and Distributors. Register for Demo

All Business Operations in One Solution

SaaS Plus™ Web-based Business Management is a unique BScaler offering. It provides the ERM Products in configurations just right for your business with multiple payment options. No other SaaS Provider gives these choices of putting a SaaS Total Business Management Solution to work for you.  Learn more SaaS Plus Payment Options  ,  Next Generation Web-based ERP

ERM employs business process rules and a workflow process-tracking schema (Patent Pending) to enable operating with efficiency of time and cost.

The ERM User Roles

ERM is Role-based to help a business to operate efficiently and comfortably in a secure environment. Each user has a login ID with defined role responsibilities and privileges. Here are some of the role definitions:

  • Executive/President – Full privileges including the Executive Dashboard BAM
  • CFO/Controller – Full privileges, incl. Customer Credit Line, Financial Statements
  • CPA/BOD – View only Financial Statements and Reports
  • VP Operations – Full privileges of all Operation functions, incl. MRP/Warehouse System
  • Office Manager – Manage/Control/Change entire ERM Front Office
  • Sales VP – Manage/Control/Change entire Business Unit/Division
  • Sales Manager – Manage/Control/Change entire Sales Region
  • Sales Rep – Create, manage Accounts, Contacts, Opportunities, Quotes; view Forecasts
  • Sales Agent – Create, manage assigned Contacts, Opportunities, Quotes; view Forecasts
  • Sales Partner –  Access Partner Portal, Create, manage assigned Contacts, Opportunities, Quotes; view Forecasts;  all functions are configurable by Management/Appadmin
  • Service – Use the Service Desk to view customer info, generate and update service tickets and communicate with other service participants (Service Rep - Service VP)
  • PM & VP Operations – Manage/Control Inventory and Procurement Operations
  • Production – Convert Quotes to Orders; record Shipping/Receiving, generate Invoices
  • AR – Generate AR reports; apply Customer Payments
  • AP - Enter AP Invoices, mark for payment
  • Accounting (Mgr) – Credit approval, manage commissions and all accounting functions

    Total 29 Employee Roles

    Total  6 Partner Roles

    Total  5 Customer Roles

 

Logging In

    Assured network security

    Requires user password

BScaler ERM SaaS Plus™ delivers a pain killer Web-based Accounting for SMBs. The Web based Accounting is a part of BScaler Total Web-based Business Management Solution with built-in over 30 levels of security to protect the information for VARs, Resellers, Importers and Distributors. View Accounting Feature and Screen Demo Summary

 

 

BScaler's Web-based Accounting, Webbased Accounting or Web Based Accounting solution is designed for VARs, Resellers Distributors, Importers and SMBs. The Online Accounting clicks from anywhere 24x7 on demand and completely integrated with CRM and SFA. BScaler SaaS Accounting, ERP, SFA and CRM are the parts of our ERM SaaS Plus™ total business management system. From anywhere at any time and any language--just click for ERM!

Sales Personnel (Sales VP, Sales Manager, Sales Admin, Reps and Agents)

    CRM -- Customer Relationship Management   View CRM

      Lead Manager: Import Leads (text file), Validate, Assign and Promote to Contact

      Accounts entry and management

      Service Contracts entry/edit (management roles only)

      Contacts entry, management, ownership

      Contacts Call Activity Log

      Sales Desk, Service Desk and Partner Portal management

      View Customer Info/History each contact, transaction (configurable per user)

    Opportunity manager   View SFA

      Opportunity Dollar Amounts logged for forecasting

      Probability Levels for forecasting

      Next Action Due Date

      Customer PO Due Date

      Requires Credit Approval by Accounting

      2 Management Approval levels Optional

    Quote Generator

      Multiple Quotes For The Same Opportunity, one Current Quote

      Automatically calculate Margins, Discounts, Extended amounts.

      Handles Monthly Recurrent Charge Items

      Handles Service Contracts

    Parts Databases for Sales Personnel

      The Price List

      Users view Inventory Status(Qty on Hand, Availability, on order, etc.)

    My Sales Desk—For Sales Reps And Agents

      Acct. Pipeline Report

      Selected Contact List for daily working and follow-up

      Create/Manage Accounts (suspects, prospects, customers), Contacts, Opportunities, Quotes; view Forecast, AR, Backlog, Customer Info and History

      Time Management—Action Items

    Partner Portal

      Follow Leads

      Create Quotes

      Run Forecast

    Customer Portal

      Customer login and manage the account, incl. Support tickets

      Sales personnel can access and manage their accounts

    Forecast – Company,  Business Units, Regions, Sales Reps and Sales Agents   View Sales Forecast

      The Forecast Summary

      Pipe Line (without quote)

      The Forecast by Item/Part number for MRP

      The NRC (non recurring charge) Sales Forecast

      The NRC Sales With Cost Plus GP Forecast

      Sales MRC (monthly recurring charge) Forecast

 

Sales Managers and Administrators

    Reassign Contacts

    Request Order Generation

 

Service and Support—My Service Desk    View Service & Support

    The Support Role User’s work area

    Support Service Level (Platinum, Gold, Silver, etc.)

    Service type : RMA, Product Feature Request, Bug Report, etc.

    View Shipment History

    Create Service Tickets and email (interface with Outlook, etc.)

 

Production, PM, VP Operations, Controller, & CFO Roles   View ERM Production Feature and Screen Demo Summary

    Inventory Control—The Master Part Data List

    Inventory Status—Quantity Numbers

    The Assembly Data List—Creating Assemblies (BOM)

Accounting and Controller    View Accounting Feature and Screen Demo Summary

    Assign Customer Credit Line & Credit Approval

    Sales Rep Commission Criteria

    Generate Commission Reports

MRP Inventory and Asset Control    View MRP Feature and Screen Demo Summary

    Create Parts, Components, Assemblies, Subassemblies (a.k.a. BOM)

    Category, Cost, Quantities on Hand, on Order, on Allocation & Available

    Manage Co. Price List, Track Lead times & Obsolete dates

    Transfer to Fixed Asset From Inventory

    Fixed Asset Depreciation & Location tracking

    All transactions record to Inventory, G/L Accounts, maintaining balance

    Tangible Part Forecast (Qty requirement, availability, lead-time, etc.)

    Generate multiple, configurable Reports

Order Generation

    Generate SO (sales/service order) From Quote data & Customer PO

Procurement

    Parts Management

    Procurement To Fill Pending Orders

    Procurement for other reasons

    Purchase Order Approval (up to 3 levels)

    Manage Approved Vendors

    Receiving Items That Were Ordered

    Purchasing and Receiving  Fixed Asset

    All transactions record to Inventory, G/L Accounts, maintaining balance

    Revising A Purchase Order

    Purchase Order History

Invoicing

    Choose Normal Invoice or Deferred Revenue Processing

    Derive Customer data; add shipping details and deliverables from Order data

    Move quantities of tangibles On Hand to Invoice

    Automate Monthly Recurring Charge items

    Manage Service Contracts

    Derive Sales Tax amounts; set whether collectible or exempt

    Preview, approve the Invoice

    Creating the customer Invoice—What ERM Does

    Assign Invoice tracking number, enable adjustments, update accounting data

    Generate A PDF Invoice

    Automate Order revision for partial and subsequent shipments

    Manage the Deferred Revenue, a.k.a. Advance Payment, Process

    Recognize the Deferred Revenue

    All transactions record to G/L Accounts, maintaining balance

AR – Accounts Receivable

    Apply Customer Payment for regular Invoices

    Apply Customer Payment toward Deferred Revenue

    Record all transactions to G/L Bank Accounts, maintaining balance

    AR Aging Report

AR – Accounts Receivable

    Apply Customer Payment for regular Invoices

    Apply Customer Payment toward Deferred Revenue

    Record all transactions to G/L Bank Accounts, maintaining balance

    AR Aging Report

Inventory Reports

    Inventory Valuation

    Price List

    Inventory Status

    Open PO To Vendor

    Shipments Received

Service Contracts

    Assign Contract Number &Contract Details

    Enter Covered Item Serial Numbers

Credit, Payments, Sales Tax

    Assign customer Credit Line

    Invoice Rollback, Customer Credit, Revenue Reversal, Tax Credit

Reports

    Production Reports

      The Backlog

      The Invoice Register By Sales Rep

      The Invoice Register By Category

      The Invoice Register By Business Unit

      Deferred Revenue Backlog

    Accounting Reports

      Customer Payment Register

      A/R Aging By Sales Rep

      A/R Aging By Customer

      Sales Taxes

      Electronic Waste Fee (CA)

Accounts Payable

    Involves the G/L General Ledger

    Requires the Controller Role Password

    Highest Level of Security

    Used and controlled by Controller & Executive roles only

    Create a New AP Invoice when no PO was issued (e.g. utility pmt)

    Approved Vendors Data List

    AP/PO Received Invoice Data List

    AP Invoice Data List

    AP Invoice History Data List

    Payment History Data List

    Select Invoice For Making Payment

    Approve Invoices for payment

    Process and print AP Checks

    Reports:

      AP Aging

      Payment Register

      AP by G/L Account

      AP Daily Cash Requirement

      AP Actions That Require The Controller Role Password

      Manual G/L Account Entry

      Voiding a check

      All AP transactions record to Bank/G/L Accounts, maintaining balance

Sales Tax

    Manage Sales Tax Table for States/Counties/Cities

General Ledger System In Real-time

    Maintain the G/L Account Entry Data List,

    Enable Manual Transactions with Accrued Expenses & Double Acct. Entry

    Maintain and Reconcile multiple Bank Accounts

    Manage G/L Account Subtypes and Cash Flow Types

    Manage

    Other Income or Expense

    Purchase of Merchandise

    Cash Accounts & Bank Accounts

    Manual G/L Account entry, including Double Account entry

    AP Checking

    Secure Check Printing

    Fixed Assets including Depreciation

    Generate the AP Journal Entry report

    Generate the G/L Account Transaction Report

 

 

The Executive Desk/Dashboard BAM Control Console

    View

      All important G/L Accounts with “meters”

      Current Balances

      G/L Account Transaction Histories

      G/L Account Entries

      All Assets

      Fixed Assets

      Liabilities and Equity

      AP Journal entries

    The active ERM Users

      Manually establish Account, then enable ERM Automatic G/L Entries

      Generate these Financial Statements

      Trial Balance Worksheet

      Cash Flow Statement

      Balance Sheet

      Income Statement

    Operating Period

      The Begin New Operating Period button also closes the Current Operating Period

      View Current Operating Period Revenues and Expenses

      View Previous Operating Periods

The ERM Administrator (“AppAdmin”) Module

The AppAdmin Manager adds or deletes users and customizes ERM modules for a particular business--information management without a DBA. It consists of these 18 business sub-modules: Company, BU, Region, Manufacturer, Inventory Category, Payment Terms, FOB, SO Group, Opportunity Probability, Sales Next Action, Service Action, Account Profile, Mgt. Approvals/Configuration, Employees, Partners, Customers, Lead Source and Expense Type. Each of these is customer-configurable to meet their business needs. For example, Company can have multiple addresses e.g. Corporate, multiple Remit To; upload Logo, set up fiscal year start date or Sales Forecasting. Find complete information in the Administrator User Guide.

Learn More Front and Back Office ERM

Learn More Next Generation ERP

 

ERM - Enterprise Resource Manager includes CRM, SFA, ERP, MRP, multiple RMA automations, WMS (Warehouse Management System), Commissions, Accounting and a complete G/L System. The Web-based Executive Dashboard provides Trial Balance, Business Reports, Financial Statements, BAM and much more! Our SaaS Plus Multi-lingual Enterprise Resource Manager - ERM combines total business information from Sales, Operations, Finance, and Service Organizations into a Unified Database System, in real time and online.

Learn More: Enterprise, Sales, Operations, Finance, Service, Unified Database, Multi-lingual, SaaS CRM, SFA, ERP, BAM, MRP, WMS, Accounting, G/L System, Dashboard, SMB, VARs, Resellers, Integrators, Importers, and Distributors

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