Importers, Wholesaler, VARs and Resellers

Importer Accounting or Reseller Accounting Solution by BScaler is a completely integrated Web-based ERP System with built-in CRM, SFA and Service Desk for subscription or purchase.

If your Business is an Importer, Wholesaler, Distributor, VAR, Reseller, Integrator, or B2B Company then BScaler has a total web-based Business Management Solution just right for you! The highly affordable Total Web-based Business Management solution delivers a pain killer for Importers, VARs, Resellers, Distributors and B2B/SMBs.   Subscription >>     Purchase >>

BScaler Web-based ERP is a total business management solution including web-based accounting, MRP and CRM for SMBs, VARS, Resellers, Importers and Distributors. The Enterprise Resource Manager, Next Generation ERP and CRM are integrated in a Unified Database system.

ERM Enterprise Resource Manager™ is The Next Generation ERP; a multi-lingual, total web-based business management solution with built-in CRM, SFA, Service, MRP, WMS and Financials for SMBs. ERM organically integrates all information from Marketing, Sales, Operations, Finance and Service organizations into a Unified Database System having over 30 user levels of security. It is easy to learn, simple to use and highly affordable for SMEs, particularly importers, VARs and Resellers.

Top

ERM’s business rules and workflow tracking methods (patent pending) will cut administrative and IT costs by 50% while dramatically reducing human error.  “Data entered once, used many times anywhere, anytime.” It is a Revolutionary Painkiller for importers and distributors with these unique features:

• The Quoting System is nicely suited for B2Bs. For example, each of your customers can have their own starting discount schedule, and ERM computes your GM & GP automatically. As you make adjustments, ERM dynamically computes final sale prices. You can have a multiple-level management approval process according to your policy. Sales reps assign probabilities to each of their opportunity, which leads to automated forecasting of inventory needs and revenues per category. Order booking leads to Procurement as needed, and informs your sales and service activities as necessary. The entire process from quote and booking an order to procurement, invoice and commission happen with just a few mouse clicks.
• Inventory Item Features. Each item can have multiple numbers and descriptions, say one for customer ordering and one for vendor shipping. This protects you from a customer either shopping the vendor item themselves, OR giving your quotation to a competitor for price comparison. Both the Vendor and Internal/Sales item/part number reference the same inventoried item in the system, and are treated as the same item for inventory valuation purposes.
• Editable Part Feature designed to provide a rapid response to potential accounts, and is customer-configurable. While your Inventory specialist manages the official product line, a Sales Rep uses the Editable Parts module to make a rapid response to RFQ when it requires inclusion of a special item outside of your Price List. This new item now can be procured from a vendor just as would a standard item.
• Service Desk : IT companies and service departments: you want to look, act and be professional, because your business thrives from responding well to every need for help. BScaler gets you there with the Service Desk. IT service providers use the Desk to assign projects to P.S. engineers, who check it to see where to go next. A Service Department takes a call and enters the particulars as a new ticket and assigns the case to a specialist who might already be in the field.
  
  The service person logs in to Service Desk with a remote device (e.g. smart phone, browser, etc.) and sees, besides the problem details, the account service contact’s name and number and the coverage type: SLA, Escalation Level (1 to 4), Warranty, RMA, etc. A specialist can escalate a problem to the next level as appropriate for a service level agreement. Because information is on BScaler’s server, every user can see who did what, is now doing what and then participate in what should happen next. Keep every customer loving your service and referring others. BScaler’s detailed history of your service calls makes billing and contract renewal easy, too.
• Service Contract Expirations : BScaler ERM generates reports by accounts and by sales reps with enough time (which you set) to re-quote the customers and keep them covered. These reports can serve as Sales Forecasts of future recurring revenues.
• Flexible Order Booking : BScaler makes easy (just clicks) the generation of multiple SOs (sales or service orders) from one Quote (and customer PO), to allow A, the separation of products from services, maintenance or MRC (monthly recurring charge); B, for items that you will procure from separate sources, possibly with drop ship instructions; C, for items with different multiple requested ship dates and/or addresses or D, for separate Deferred Revenue Invoicing.
• Only ERM provides three complete RMA systems for Service Desk, Customer Portal, MRP/WMS and the General Ledger with real-time visibility and online. It spans world-wide locations and sub-locations to support mistake-free customer service, operations and accounting.
• The ERM Commission Module generates multi-level commission reports based on actual product cost and provides commission configurations for Sales Rep, Agent, Admin or Manager with any combination of the percents of Revenue or GP from: Booking, Invoicing or Collection.
• ERM has a complete WMS Warehouse Management System, ready for locations anywhere in the world, down to aisle and bin, with tracking by Container, Lot, Sub-Lot, Expiration Date, Serial Number etc.  The WMS is tied with your G/L system for Balance Sheet and Income Statements, and with Procurement, including drop-ship direct to your customer, whose ship-to and bill-to info come from the built-in BScaler Customer Relationship Manager.  Click and it’s done.
• The Customer Portal lets your customers create New Orders with their own discounts, open a Service Ticket, see their own Price List, view pending orders and backlog, their account balance, credit availability and transaction history; view service ticket status with ticket/incident numbers.
• The Fixed Assets Manager is part of our G/L System.  With mouse clicks alone, you:  create a PO for the asset, receive it, date it and start its depreciation; record its Asset Tag Number, assign to locations and users, print a packing List for shipping, record the transfer to its first/next/final location; transfer a Fixed Asset to and from Inventory when necessary; see its current value and dispose of it when its useful life is ended.

Top