VAR & Reseller

If your company is a B2B provider such as VAR, Reseller, Integrator, Importer, Distributor, IT Company or B2B Service Provider, then BScaler has a total Business Management solution just right for your enterprise! Running your entire company on the BScaler One Business Solution means NO upfront investment in hardware or software and no annual maintenance fee. Customer Benefits >> SOX & SAS-70 >> Subscription >> Purchase >> Free trial >>

"BScaler has been an integral part of our success and growth for four years now and, with your help, 2008 was another great year for our company!..." “We are extremely happy with the robustness of the application and its flexibility in providing integrated one-stop solution from initial sales to service delivery...” "Prior to adopting BScaler as a platform, we were using four different products to do the work that BScaler now provides us in a unified fashion..." What users say >>

You may have to recall how a business is supposed to work. Here, for examples, are things that you probably can eliminate:

We would like to show you the fast return on investment, but with BScaler there is NO upfront investment in equipment or software! Improve your bottom line the first quarter!

This is because we provide SOFTWARE AS A SERVICE (SaaS). Pay as you go and save as you go! The monthly SaaS fee per user is about the same as a cell phone with full ERP features and functions. Managing the entire business from anywhere at any time is priceless. All you need is a browser! Newsletter - Cloud >> Register for a live Demo

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Your goal as a business leader is to make life easier for everyone in the organization, wherever they are in the world. We make that possible with easy access to all of the appropriate information that everyone needs for fast decision-making. As soon as you make decisions (e.g. customer credit line, purchase order approval), the updates are there in real-time for all to work with. Everything that you can dream of to make the business succeed is included.

ERM’s business rules and workflow tracking methods (patent pending) will cut administrative and IT costs by 50% while dramatically reducing human error. “Data entered once, used many times anywhere, anytime.” It is a Revolutionary Painkiller for B2Bs, VARS, resellers, integrators, distributors and importers with these unique features:

The Quoting System is nicely suited for B2Bs. For example, each of your customers can have their own starting discount schedule, and ERM computes your GM & GP automatically. As you make adjustments, ERM dynamically computes final sale prices. You can have a multiple-level management approval process according to your policy. Sales reps assign probabilities to each of their opportunity, which leads to automated forecasting of inventory needs and revenues per category. Order booking leads to Procurement as needed, and informs your sales and service activities as necessary. The entire process from quote and booking an order to procurement, invoice and commission happen with just a few mouse clicks.
Inventory Item Features. Each item can have multiple numbers and descriptions, say one for customer ordering and one for vendor shipping. This protects you from a customer either shopping the vendor item themselves, OR giving your quotation to a competitor for price comparison. Both the Vendor and Internal/Sales item/part number reference the same inventoried item in the system, and are treated as the same item for inventory valuation purposes.
Editable Part Feature designed to provide a rapid response to potential accounts, and is customer-configurable. While your Inventory specialist manages the official product line, a Sales Rep uses the Editable Parts module to make a rapid response to RFQ when it requires inclusion of a special item outside of your Price List. This new item now can be procured from a vendor just as would a standard item.
Service Desk : IT companies and service departments: you want to look, act and be professional, because your business thrives from responding well to every need for help. BScaler gets you there with the Service Desk. IT service providers use the Desk to assign projects to P.S. engineers, who check it to see where to go next. A Service Department takes a call and enters the particulars as a new ticket and assigns the case to a specialist who might already be in the field.

The service person logs in to Service Desk with a remote device (e.g. smart phone, browser, etc.) and sees, besides the problem details, the account service contact’s name and number and the coverage type: SLA, Escalation Level (1 to 4), Warranty, RMA, etc. A specialist can escalate a problem to the next level as appropriate for a service level agreement. Because information is on BScaler’s server, every user can see who did what, is now doing what and then participate in what should happen next. Keep every customer loving your service and referring others. BScaler’s detailed history of your service calls makes billing and contract renewal easy, too.
Service Contract Expirations : BScaler ERM generates reports by accounts and by sales reps with enough time (which you set) to re-quote the customers and keep them covered. These reports can serve as Sales Forecasts of future recurring revenues.
Flexible Order Booking : BScaler makes easy (just clicks) the generation of multiple SOs (sales or service orders) from one Quote (and customer PO), to allow A, the separation of products from services, maintenance or MRC (monthly recurring charge); B, for items that you will procure from separate sources, possibly with drop ship instructions; C, for items with different multiple requested ship dates and/or addresses or D, for separate Deferred Revenue Invoicing.
Only ERM provides three complete RMA systems for Service Desk, Customer Portal, MRP/WMS and the General Ledger with real-time visibility and online. It spans world-wide locations and sub-locations to support mistake-free customer service, operations and accounting.
The ERM Commission Module generates multi-level commission reports based on actual product cost and provides commission configurations for Sales Rep, Agent, Admin or Manager with any combination of the percents of Revenue or GP from: Booking, Invoicing or Collection.
ERM has a complete WMS Warehouse Management System, ready for locations anywhere in the world, down to aisle and bin, with tracking by Container, Lot, Sub-Lot, Expiration Date, Serial Number etc. The WMS is tied with your G/L system for Balance Sheet and Income Statements, and with Procurement, including drop-ship direct to your customer, whose ship-to and bill-to info come from the built-in BScaler Customer Relationship Manager. Click and it’s done.
The Customer Portal lets your customers create New Orders with their own discounts, open a Service Ticket, see their own Price List, view pending orders and backlog, their account balance, credit availability and transaction history; view service ticket status with ticket/incident numbers.
The Fixed Assets Manager is part of our G/L System. With mouse clicks alone, you: create a PO for the asset, receive it, date it and start its depreciation; record its Asset Tag Number, assign to locations and users, print a packing List for shipping, record the transfer to its first/next/final location; transfer a Fixed Asset to and from Inventory when necessary; see its current value and dispose of it when its useful life is ended.

BScaler's Accounting Software ERP is the One Business Solution for small and medium business to businesses (B2B/SMBs). Our ERM makes financial transactions as simple as:

ERM Enterprise Resource Manager™ is a multi-lingual total Web-based business management solution with built-in Reseller Accounting, VAR Accounting, Web-based ERP, CRM, SFA, Service, MRP, WMS and Financials for SMBs. ERM organically integrates all information from Marketing, Sales, Operations, Finance and Service organizations into a Unified Database System having over 30 user levels of security. It is easy to learn,simple to use and highly affordable for SMEs, particularly B2Bs, VARs, Resellers, Importers, and Distributors.

BScaler Delivers Next Generation ERP – Built-in CRM, SFA and Service Desk:

Sales/Marketing/CRM: Keeps customer names, addresses, profiles, total contact history, credit lines, purchase history, service/support contracts, etc. in multi-lingual formats. ERM assists the managing of leads and sales across company business units and regions; it provides personal schedules and priorities; creates price Quotations ready for management approval and then for customers. Sales “Opportunities” automate your forecasts, and Invoicing automates commissions. ERM supports order booking and inventory requirements with simple mouse clicks from anywhere securely with a browser connection. ERM has completely integrated Sales Desks, Partner Portals, Customer Portals and the Service Desk, enabling whole customer order life-cycle management.

Service/Support: ERM lets users record customer calls and service incidents, set escalation levels and schedule service visits and assignments for problem tracking. It provides secure communication for all issues, letting appropriate people know where they are needed; it keeps records of every service transaction for billing and other uses. The Service Desk generates RMA packing lists for customers and vendors. ERM extracts customer information from your CRM data and customer shipment information provided your Invoice records. The ERM Service Desk is available 24x7 from anywhere with a secured browser.

Operations/Production: ERM converts customer purchase orders into fulfillment directions for production, tracking and accounting; it keeps product inventory by quantities, locations, costs and selling prices; it keeps bills of material (BOM) of parts assemblies (including other assemblies) and handles Invoice rollbacks and returns to stock. The ERM Warehouse Management System enables the careful tracking of items used in manufacturing to assure reliable supply; it tracks all suppliers by names, addresses, orders/status, etc. ERM records procurement requests, approvals and purchase orders and assists tracking order stages and status; it assists distribution of items within the company by showing item locations, printing packing lists / transfer orders and showing “In Transit” status between locations.

Finance/Accounting: ERM records every sale and purchase so that the accounting personnel and company leaders know the financial health of the business; it prepares customer invoices and records customer payments (AR) for them; it makes reports showing money owed to the business and by the business; it lists customers who are late to pay for orders. ERM tracks procurement orders for the company to pay (AP), requires management approvals and prints company payment checks. It maintains the company General Ledger, in balance; with a few clicks, it makes financial statements—Balance Sheet, Income Statement and Cash Flow--for company leaders, lenders, owners etc. ERM breaks down Expenses and Revenues by business unit and regions/departments.

Management: Generate reports of sales forecasts, order backlogs, customer payments due, company bills due and more; the Executive Dashboard shows the most relevant General Ledger current account sums and their histories; management generates a Trial Balance Worksheet at any time to learn the health of the business even before the end of an accounting period. This BAM, business activity monitoring, enables the executive to manage business from anywhere 24x7.

The BScaler Web-based Accounting Solution is completely integrated in the Web-based ERP System with built-in CRM, SFA and Service Desk for subscription or purchase. The highly affordable Total Web-based Business Management solution delivers a pain killer for B2Bs and SMBs. The Milpitas Post Videos by: FCC-TV Try-city Voice

Application Administrator: This powerful yet easy-to-use, non-technical (non-IT!) ERM function adds and deletes users and customizes ERM for each particular business--information management without a DBA. The administrator configures 18 sub-modules to meet a company’s unique business needs.

Security: BScaler employs industry-standard security methods, just as by large banks. Every ERM user is role-based (over 30 levels of security), allowing and preventing certain user responsibilities and privileges.

BScaler SaaS Plus provides the ERM Products in affordable configurations just right for your business. No other provider gives these choices of putting a SaaS Total Business Management Solution to work for you:

Business To Business - B2B/SMB

VARs, Resellers, Integrators, IT/Service Providers, Importers & Distributors