We have a broad range of industries using our patent-pending solution. From software developers to chip manufacturers, BScaler’s ERM solution is optimized for business to business (B2B) environments. As an SMB, you have unique business issues that require comprehensive workflow rules and tracking methods at a price you can afford. Our system has shown to cut administrative, IT and other overhead costs by as much as 72%, while dramatically reducing soft costs such as human error and duplicated effort. Our unique system was developed with your business in mind.

Fixed Assets are an important part of your business. Being able to accurately track and depreciate Fixed Assets can be a small business nightmare. Our Fixed Assets Manager is part of the G/L System. Tens of millions of dollars are lost every year by SMBs due to inaccurate depreciation and/or “missing” fixed assets. Our system will let you get your arms around this issue and allow you to manage all your fixed assets efficiently.

Service Desk: With this comprehensive module, your company will be able to keep your customer’s satisfaction high by improving the tracking and response of your customer’s service issues. With just a few mouse clicks you will be able to drill up or roll-up all the service information for your company. View all your Accounts, Service Contracts, any Open Issues, Tech Support Response Times, Service History, Shipment History, and any new Service Requests.

Inventory Item Features. Each item can have multiple numbers and descriptions, say one for customer ordering and one for vendor shipping. This protects you from a customer either shopping the vendor item themselves, OR giving your quotation to a competitor for price comparison. Both the Vendor and Internal/Sales item/part number reference the same inventoried item in the system, and are treated as the same item for inventory valuation purposes.

The ERM Commission Module generates multi-level commission reports based on actual product cost and provides commission configurations for Sales Rep, Agent, Admin or Manager with any combination of the percents of Revenue or GP from: Booking, Invoicing or Collection.

ERM has a complete WMS Warehouse Management System, ready for locations anywhere in the world, down to aisle and bin, with tracking by Container, Lot, Sub-Lot, Expiration Date, Serial Number etc. The WMS is tied with your G/L system for Balance Sheet and Income Statements, and with Procurement, including drop-ship direct to your customer, whose ship-to and bill-to info come from the built-in BScaler Customer Relationship Manager. Click and it’s done.

The Customer Portal lets your customers create New Lease/Rental Orders with pricing and discounts uniquely associated with them, open a Service Ticket when necessary, view pending orders and backlog, their account balance, credit availability and transaction history; view service ticket status with ticket/incident numbers.